How To Build A Positive Company Culture – Advice from Experts
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Company culture is just a collection of behaviors. Therefore, a company’s influence on culture is only as strong as its influence on behavior. So how does a company help build a positive company culture?
We’ve had a chat with the industry experts with over 5 years of experience to help you build a positive company culture. Let’s check what experts say!
The most reliable approach is to choose three to five behaviors that describe how work should happen, make managers model them, and connect them to the employee lifecycle. Start with a short listening exercise, select one high-impact behavior to improve, test it in one team for 30 days, and publish what changed. This turns company culture from a poster into an operating system that employees can experience and evaluate.
That answer reflects a gap in many current search results. Most competitor guides list values, recognition, communication and psychological safety, but fewer explain how to connect those ideas to hiring decisions, manager routines, escalation and measurable outcomes. A useful positive workplace culture framework therefore needs four layers:
| Culture layer | What employees should experience | Practical evidence to review |
|---|---|---|
| Values | The stated values match everyday choices | Hiring rubrics, promotion examples and decisions made under pressure |
| Manager behavior | Managers clarify expectations, listen and follow through | One-to-one completion, feedback closure and team-level pulse results |
| Team norms | People can ask questions, disagree respectfully and learn from mistakes | Meeting rules, retrospectives and psychological-safety responses |
| People systems | HR processes reinforce fairness, growth and accountability | Onboarding, performance, recognition, mobility and conduct records |
| Employee voice | Feedback changes a decision or receives a clear explanation | Response time, action logs and recurring themes by team |
Gallup’s Employee Engagement Strategies for 2026 reports that fewer than one in five US employees, 18%, are extremely satisfied with their employer as a place to work, and 52% are actively looking or keeping an eye out for job openings. Only 49% strongly agree that they know what is expected of them, 31% feel connected to their organization’s mission or purpose, and 27% believe their opinions count at work. These figures are not a diagnosis of every company, but they are a useful warning against treating engagement as a perk problem.
Gallup also reports that the manager or team leader accounts for 70% of the variance in team-level engagement. That makes manager capability a culture lever. Train managers to set expectations, ask for dissent, recognize specific contributions, explain decisions and close feedback loops. A company-wide values campaign cannot compensate for a team whose manager behaves inconsistently.
Use this sequence to turn the expert advice in this article into an action plan:
The practical connection is between culture advice and operating evidence. Use the table below as a monthly review rather than a one-time culture checklist:
| Question | Leading indicator | Follow-up action |
|---|---|---|
| Do people know what good work looks like? | Role-clarity pulse score and documented expectations | Rewrite goals and ask managers to confirm them in one-to-ones |
| Do employees feel safe speaking up? | Psychological-safety item, dissent in retrospectives and issue escalation | Train managers to respond without blame and track closure |
| Does feedback matter? | Percentage of feedback items with an owner and update date | Publish a “you said, we did, we could not” log |
| Are values used fairly? | Interview scorecard consistency, promotion patterns and conduct cases | Audit exceptions by team and seniority |
| Does hybrid work support belonging? | Meeting inclusion, connection and new-hire onboarding pulse | Create shared rituals and asynchronous decision records |
| Is culture affecting retention? | Regrettable turnover, early attrition and exit themes | Fix the highest-frequency manager or process issue first |
SHRM’s 2026 toolkit on building and sustaining a positive workplace culture makes a similar operational point: culture is shaped by daily behavior, procedures and decisions, not by formal announcements alone. It specifically connects culture to hiring standards, performance management, development, rewards, policy enforcement and governance. That is why culture work should have an owner, a review cadence and an escalation path.
For practical examples, compare this article with 5 ways to build an extraordinary team culture, how to build a positive work culture for remote teams and employee engagement surveys: all you need to know. Use the employee value proposition guide when you need to align the internal employee experience with the promise made to candidates.

We focus on improving company culture in a number of ways, and we are always trying to improve our employee’s work environment. One of the best things we’ve done is to create a new position called the “Director of Happiness”. The main goal of this position is to increase engagement from employees and to enhance our company’s culture. We focus on identifying the core values we want our company to align with. We also support transparency and display recognition for reaching goals on a large screen that is in the center of our office for everyone to see. In addition, we celebrate birthdays with catered lunches and hand out team member of the month awards with a value of $500. Also, we set up a monthly meeting where we recognize the success of each section of the company, which is followed by free lunch and games. We’re positive that this leads to happy employees and better company culture.

One of the most important things we use in our management structure is mandatory one on one meetings between each direct report and their manager. These meetings are used to check-in on every team member, and make sure they are happy. While these meetings are also used to provide updates, the primary purpose of them is to foster positive relationships between every team member and their direct manager. Once we implemented these meetings, it had a dramatic positive effect on our team’s culture as a whole.

Building a positive company culture isn’t always about acknowledging the positive aspects of any given culture. Team-building outings, gift cards, parties, and free food often miss the mark in subtle ways. We have learned as we have worked with dozens of companies, that how a company handles hardship, struggle, disappointment, and grief are where the deeper connections with employees are found. If a co-worker loses a loved one and the company and co-workers respond in a loving and caring way, this will be remembered more and have a deeper impact. If the business suffers a setback and offers the employees a way to sacrifice to recover, this will do more to build a positive culture than a team-building outing. Rewards, recognition and team building are important, but acknowledging the disappointments and unexpected setbacks of the human experience are equally important.

We have found that Creativity only flourishes in a culture that encourages ‘trial & error’, where people are happy to propose something new without fear of criticism and where a positive culture of ‘can do’ pervades everywhere. One of the most effective ways to eliminate ‘thoughtless criticism’ is that we have banned the word “but” from our company. This simple rule forces everybody to think much harder about their responses and we have found since that our team is much more willing to put crazy ideas on the table.

The beginning, middle, and end of building a positive company culture is employee feedback. This applies for our customers, who come to us with a desire to boost retention by giving employees a voice, and for our own enterprise, which always functions best when our employees are heard. The positive ramifications of listening to employees extend far beyond simply understanding workers’ pain points and addressing them. Research has repeatedly proven that building feedback systems into a company’s functions result in a “positive feedback culture,” in which employees seek constructive criticism about their work. As we have learned, employee feedback is important for all businesses—whether they are blue-collar warehouses or white-collar startups.
Hope this helps
Choose one visible behavior, such as closing the loop on feedback, and make it part of a weekly manager routine. Measure whether the behavior occurs and whether employees notice a difference before launching a wider culture program.
Prioritize clarity, fair decisions, regular one-to-ones, specific recognition and a dependable feedback channel. These practices usually require manager time and discipline more than expensive benefits.
Combine pulse questions about role clarity, trust, voice and belonging with operational evidence such as regrettable turnover, early attrition, absence, promotion patterns, feedback closure and conduct escalations. Never treat a single engagement score as the culture itself.
Psychological safety is the expectation that a person can ask a question, admit an error or raise a concern without being punished or ridiculed. It does not remove accountability. It makes it safer to surface problems early and learn from them.
Hiring affects culture through the behaviors an organization selects, rewards and normalizes. Use structured questions and a consistent scorecard for collaboration, judgment, inclusion and accountability instead of making vague “culture fit” decisions.
Agree on communication norms, document decisions, create inclusive meeting routines, schedule meaningful one-to-ones and make recognition visible across locations. Connection should be designed into work rather than left to informal office contact.
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