Operations Manager Job Description Template

Job Brief :

While our company grows in leaps & bounds, we are looking for an Operations Manager who can efficiently handle the organizational activities in the company.

The candidate will serve as an inspiring operational leader and manager. The new hire will be responsible for hiring, supervising, and training employees of the organization. Their responsibilities shall include conducting quality assurance programs, suggesting improvements in the process, developing strategies, managing resources, ensuring implementation of good practices & policies. They should possess good leadership qualities, communication skills, excellent knowledge about business, and financial principles.

At last, to do justice with the job title you should be able to increase the efficiency and profitability of the organization.

Responsibilities : 

• Maintain constant communications with every employee to ensure smooth workflow within the organization.
• Work closely with the directors and other higher officials to determine the values and goals for the organization.
• Develop good quality assurance protocols, policies, industrial practices, and ensure their proper implementation.
• Manage resources, inventories, warehouses, and ensure the availability of the required items on time.
• Hire, train, supervise new employees. Lead, motivate, and support the teams to achieve their goals within time and budget.
• Oversee the operational activities and ensure their completion in a cost-effective way.
• Manage the legal documents of the organization and ensure the legal compliance of the organizational processes.
• Check production KPI’s and enforce quality controls.
• Suggest ways to improve customer services.
• Oversee reporting and auditing procedures.
• Make alliances with other organizations for future benefits.
• Analyze problems within the organization and make sure they are sorted.
• Try and develop a company culture that promotes high morale and outstanding performances.

Requirements : 

• Proven experience in the operations and management field.
• Bachelor’s degree in Operations Management, Business, and other related fields.
• Knowledge of general finance, budgeting, and financial reporting.
• Understanding of cash-flow, balance sheets, profit & loss.
• Excellent verbal communication skills and social nature to be able to build relations with managers, other higher officials, as well as with other organizations.
• Good leadership qualities, decision-making skills, and organizational skills.
• Experience in budgeting and forecasting.
• Ability to delegate duties and control operational activities.