This Operations Manager job description provides a template that is customizable and ready to be posted on online job boards. It can be helpful in reaching a higher number of applicants who are best suited for this position.

Job Brief :

While our company grows in leaps & bounds, we are looking for an Operations Manager who can efficiently handle the organizational activities in the company.

The candidate will serve as an inspiring operational leader and manager. The new hire will be responsible for hiring, supervising, and training employees of the organization. Their responsibilities shall include conducting quality assurance programs, suggesting improvements in the process, developing strategies, managing resources, ensuring implementation of good practices & policies. They should possess good leadership qualities, communication skills, excellent knowledge about business, and financial principles.

At last, to do justice with the job title you should be able to increase the efficiency and profitability of the organization.

Responsibilities : 

• Maintain constant communications with every employee to ensure smooth workflow within the organization.
• Work closely with the directors and other higher officials to determine the values and goals for the organization.
• Develop good quality assurance protocols, policies, industrial practices, and ensure their proper implementation.
• Manage resources, inventories, warehouses, and ensure the availability of the required items on time.
• Hire, train, supervise new employees. Lead, motivate, and support the teams to achieve their goals within time and budget.
• Oversee the operational activities and ensure their completion in a cost-effective way.
• Manage the legal documents of the organization and ensure the legal compliance of the organizational processes.
• Check production KPI’s and enforce quality controls.
• Suggest ways to improve customer services.
• Oversee reporting and auditing procedures.
• Make alliances with other organizations for future benefits.
• Analyze problems within the organization and make sure they are sorted.
• Try and develop a company culture that promotes high morale and outstanding performances.

Requirements : 

• Proven experience in the operations and management field.
• Bachelor’s degree in Operations Management, Business, and other related fields.
• Knowledge of general finance, budgeting, and financial reporting.
• Understanding of cash-flow, balance sheets, profit & loss.
• Excellent verbal communication skills and social nature to be able to build relations with managers, other higher officials, as well as with other organizations.
• Good leadership qualities, decision-making skills, and organizational skills.
• Experience in budgeting and forecasting.
• Ability to delegate duties and control operational activities.

Operations Manager Job FAQs

What is the Operations Manager’s salary expectations?

An average Operations Manager makes about $75k/month in the US. An experienced candidate might expect as much as $177k/month at the highest.

How can I use this Operations Manager Job Description to my advantage?

Simply posting this job description to various job boards such as Zip Recruiter, Adzuna & Indeed will widen your reach for quality applications. A smarter approach would be to use an Applicant Tracking System instead of manually posting jobs on individual job boards. An ATS like Recooty helps you broadcast your jobs across more than 20+ job sites at one go.

Why Operations Management is Important?

In organizations with 25+ employees, it is smart to standardize procedures to ensure that everything works as efficiently as possible.

If done right, operations management can lead to –

Better Output – The Operations Manager optimizes and improves processes that have a heavy impact on the product or service. This usually leads to higher output, lower defect rates & lower costs.

Competitive Advantage – Better output results in an overall better product or service. This allows your organization to stand out from the competition and acquire new customers.

Higher Profits – As a combination of the first two, you end up improving the company’s bottom line and making more profits.

An Operations Management professional must be well versed with Business Process Management (BPM). A generic BPM lifecycle involves –

• Designing
• Modeling
• Analysis
• Monitoring 
• Improving or Automating